To offer a safe and secure shopping experience, PERFORMANCE STOP, a Texas Corporation, hereafter referred to as PERFORMANCE STOP, has established these online policies for any user, viewer, or buyer at www.performancestop.com. The terms and conditions apply to the purchase and sale of products through www.performancestop.com (referred to as the 'site'). By placing an order for such products, you agree to be bound by and accept these terms and conditions. If you do not agree to these terms and conditions, you should not obtain products from this site. These terms and conditions are subject to change by PERFORMANCE STOP (referred to as 'us' or 'we') without prior written notice at any time, in our sole discretion.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of PERFORMANCE STOP, or its suppliers and protected by U.S. and International copyright laws. All trademarks, service marks, and trade names are proprietary PERFORMANCE STOP or www.performancestop.com. All other trademarks not owned by PERFORMANCE STOP or www.performancestop.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PERFORMANCE STOP or www.performancestop.com. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of PERFORMANCE STOP or www.performancestop.com or its software suppliers and protected by U.S. and International copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is cancelled you will receive a prompt refund credit to your account. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. We may require additional verification or information before accepting any order. Once you have placed an online, phone, or other type of order, you have entered into a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. If you need priority delivery, please contact us by phone for immediate attention. We make every effort to maintain the availability of our site. However, should we experience technical difficulties, we are not responsible for orders that are not processed or accepted.
We accept all major credit cards as well as Paypal payments. You represent and warrant that: (i) the credit card information you supply to us is true, correct and complete; (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any. All payments must be in United States currency. Current billing address and phone information must be included with every order. You agree to pay interest on all past-due sums at the highest rate allowed by law. We retain a security interest in the products and all proceeds thereof until the full purchase price (including taxes and additional charges) has been paid. Payment must be received by us prior to our acceptance of an order, unless otherwise agreed by us in writing. Prices and shipping cost are subject to change anytime because of exchange rates, changes in shipping costs, manufacturer price changes and other extenuating circumstances.
We do not have a minimum order amount required for shipping. Shipping costs will vary, depending on your location and on the size and weight of the parts you choose. Orders over $99 will ship free. Free shipping not available to Alaska and Hawaii. Some items may be excluded from this offer. You can choose rush or expedited shipping for an extra cost. Shipping times will vary by your location, but we try to process and ship all orders within one business day. Once your order has shipped, you will receive tracking information via email. We do process payment right away, not at the time the order is shipped. If you want to order a part that's out of stock, please contact us. If you would like to ship to multiple addresses, please contact us. Alternatively, you can place multiple orders and ship them to multiple addresses. If you are not located in the US, please contact us before ordering. If you would like to ship to a PO Box or APO/FPO, please contact us. We can ship to AK, HI, and US territories at an additional cost. We do not ship hazardous items. We can ship oversize items, but that may incur an additional cost. If we ship you the wrong part, please contact us right away. If your parts are damaged during shipping, refuse the shipment from the carrier. If you didn't discover the damage until after you accepted the part, contact both us and the carrier. We can send a replacement item once a claim is processed with the carrier. If you ordered the wrong part, please contact us to start the return or exchange process. If you want to change where your item is shipped after the order is placed, contact us so we can change the address if the order isn't already out the door. If the order is out the door, contact the shipping carrier to change the delivery location. If you never receive an order, contact the carrier to have them track the shipment. We will issue a replacement order once a claim is processed through the carrier. If you refuse a shipment for any reason other than damage, it will be processed as a return. Please contact us and let us know the package is coming back to us. If you have any other questions about shipping, please contact us. Sometimes we can have a product delivered to you faster using other shipping options. We may change your selected shipping option to a service that will provide a faster shipping or delivery time at no additional cost to you.
Advertising Disclaimer and Trademarks
The descriptions of products that are posted on our site are the representations of our suppliers. We are not responsible for the accuracy of such descriptions, nor are we responsible for typographical, pricing, product information, advertising or shipping errors. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card account in the amount of the charge. All trademarks and registered trademarks relating to products available through our site are the sole property of their respective owners. Photographs displayed on our site are courtesy of the respective manufacturers.
All products come with the warranty that is supplied directly by the manufacturer. We are not responsible for product failures or failures due to installation. We are not responsible for shipping costs other than due to our own mistake. Any item that is altered or changed from its original state without the consent of the manufacturer may not be returned and may not receive warranty support. The warranty of a product is facilitated by us; however, we can only enforce the manufacturer’s decisions.
Governing Law and Statute of Limitations
This site is controlled by us from our offices within the State of Texas, United States. As each location has laws that may differ from those of Texas, by accessing this site, both of us agree that the statutes and laws of the State of Texas, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this site and the purchase of products and services available through this site. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the United States District Court of Texas with respect to such matters. Any cause of action brought by you against us or our affiliates must be instituted within one year after the cause of action arises or be deemed forever waived and barred.
If you have any questions please call us at (877) 647-8833 (International: (832) 241-5995).